Webinar
Drive Self-Service Containment with the Next Generation of IVR and IVA
With the volume of inbound customer interactions continuing to increase each year, businesses need to unlock the value of self-service solutions to help serve customers quickly and effectively while helping to reduce support costs.
The Verint Voice and Digital Containment Bots use NLU-based AI to efficiently automate conversations with customers across digital and voice channels. Watch this webinar to learn more about how these bots can help you:
- Provide personalized self-service experiences.
- Resolve more customer inquiries without an agent.
- Seamlessly escalate the right requests to assisted service.
Watch on-demand to hear Heather Richards, Brian Yang and Mike Bookey share more details on how to get started.
