Webinar

Drive Self-Service Containment with the Next Generation of IVR and IVA

With the volume of inbound customer interactions continuing to increase each year, businesses need to unlock the value of self-service solutions to help serve customers quickly and effectively while helping to reduce support costs.

The Verint Voice and Digital Containment Bots use NLU-based AI to efficiently automate conversations with customers across digital and voice channels. Watch this webinar to learn more about how these bots can help you:
  • Provide personalized self-service experiences.
  • Resolve more customer inquiries without an agent.
  • Seamlessly escalate the right requests to assisted service.
Watch on-demand to hear Heather Richards, Brian Yang and Mike Bookey share more details on how to get started.

 

Speakers

Heather Richards

Heather Richards
Vice President Go-to-Market Strategy
Verint

Brian Yang

Brian Yang
Sr. Director, Product Management
Verint

Mike Bookey
Mike Bookey
Sr. Manager, Content Marketing
Verint

Watch now

* indicates a required field

Registration is subject to Event Terms.
Verint is committed to treat and protect your personal data in accordance with our Privacy Notice.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Thank You

The resource you requested is on the way, Drive Self-Service Containment with the Next Generation of IVR and IVA. Keep an eye on your inbox! We are sending a link to the asset to your business email address provided on the previous page.

In the meantime, check out additional resources to see how Verint helps the world’s most iconic brands increase CX automation and deliver AI business outcomes now.

pattern