Webinar

How Conversational AI Powers Modern Web Self-Service with Next-Gen Intelligent Virtual Assistants

Customer Experience continues to be one of the most important elements for businesses, yet today’s web self-service solutions miss the mark. They are often rigid in their ability to understand people, limited in capabilities, and underperforming solutions that hurt not only customer and employee experience but also a company’s reputation and its bottom line.

In this session, Brian Yang, Senior Director of Products, Digital-First Engagement at Verint, dives into the innovation and progress in Enterprise Intelligent Virtual Assistant (IVA) capabilities, consumer preferences for industries applying the technology, and use cases primed for automation.

Watch now to hear these key insights on how to leverage conversational AI to improve your digital customer experience.

Speaker

Brian Yang
Senior Director of Products, Digital-First Engagement

Watch on-demand

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