Verint Named Leader for VoC Analytics in Latest Frost Radar Report

Understanding and improving your customer experience (CX) can have a massive impact on your bottom line. Choosing the right voice of customers (VoC) solution is a critical step to elevating CX.

Frost & Sullivan researched more than 50 leading VoC vendors, analyzing both their “innovation index” and “growth index” to independently select the top 10 performers in each of these categories.

Read the report for insights into why Verint was selected as a leading VoC vendor, demonstrating robust growth and substantial investments in innovation.

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Read the Report

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Verint Named a Leader for Innovation and Growth in VoC

“Verint’s AI-based innovations position it as the strongest contender in the VoC analytics market.”

“With this solution, users can expect immediate and continuous ROI with higher CX at lower cost.”

“Verint’s open and modular infrastructure is a boon for companies seeking the platform’s VoC capabilities as a standalone solution.”

Frost and Sullivan VoC leadership graphic for analytics depicting innovation placement

Download the Frost Radar Report on VoC

With thorough examination of globally competitive brands in the VoC marketplace the Frost Radar report explores:

  • Factors to consider when choosing a VoC vendor
  • Which vendors are innovating in the VoC space
  • The strengths and areas of improvement for various VoC vendors
Frost and Sullivan 2024 VOC Analytics report cover

Learn More About Verint Voice of the Customer Solutions

Listen everywhere, analyze deeper, and act immediately on engagement data insights to elevate CX and drive AI business outcomes.

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