Webinar

Verint Master Class: How to Use Generative AI in Your Contact Center and CX Operations

Generative AI (GenAI) is moving fast, and it’s time to separate the hype from real outcomes. Watch this Verint Master Class session to hear from Verint AI experts as they demystify GenAI and bring you up to speed with how this emerging technology is impacting conversational AI and the contact center.

You’ll learn about the best GenAI use cases for your business, how Verint helps you maximize the potential of large language models, and how your organization can embrace GenAI while also mitigating the risks it might present.

Speakers

Mike Bookey

Mike Bookey
Content Marketing Sr. Manager
Verint

Ian Beaver

Ian Beaver
Chief Data Scientist
Verint

Brian Yang

Brian Yang
Senior Director, Product Management
Verint

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