Engage22 Keynote with Jenni Palocsik and Steve Thompson

Jenni Palocsik leads a team that delivers custom research and insights, focuses on programs and processes to improve the customer and partner experience, enables sellers on Verint’s portfolio and unique value proposition, and supports go-to-market operations and strategic program management. Jenni is passionate about engaging with customers, partners and employees and collaborating to find creative solutions for opportunities for improvement. She has a proven track record of more than 25 years in product strategy and marketing, content development and communications for customer engagement solutions, payments and financial services.

Steve Thompson is Verint’s Global Vice President of Client Success. In this role, Steve is responsible for Verint’s global customer success program, professional services, and renewal teams. Steve and his team are focused on the actions Verint can take to help each customer maximize value from their use of Verint solutions. Steve has a long history in enterprise software and professional services including leadership roles at Deloitte, Sabre, and IBM.

Watch this on-demand session to hear Jenni and Steve’s insights on customer experience industry trends and how Verint is leading the market with key innovations.

Speakers

Jenni Palocsik
VP, Marketing Insights, Experience and Enablement, Verint

Steve Thompson
Global Vice President, Solution Sales, Verint