The Latest Experience Management Capabilities on Verint Platform

Discover the benefits of the new Verint XM capabilities for CX leaders

Webinar Format: On-Demand

Bringing together siloed data to get a unified view of the customer experience—one that will drive impactful, strategic change — is a challenge for many in the CX space. We’ve recently made improvements to the capabilities of Verint® Experience Management™ (XM), part of Verint Platform. With them, you can further enhance your ability to solve these challenges and deliver deeper value across your organization.

As a valued Verint customer, you’re invited to join an upcoming webinar we’re hosting that will walk you through these improvements, so you can start reaping the benefits today. We’ll be discussing these use cases:

• For the Digital CX practitioner — Verint XM has a powerful listening engine, embedded case management, triggers, and alerting—so you can truly listen, collect in-the-moment data and feedback, and act in real-time.
• For the CX leader looking at more holistic change — Verint XM’s powerful integrations can pull in data across channels. This allows you to unify that data and surface insights, getting a holistic, strategic view of CX and identifying areas in need of additional resources, in real time.

As part of Verint Platform, the power of Verint XM is enhanced with the ability to tap into new capabilities like Engagement Data Insights or tie directly into existing features like Verint Da Vinci™ AI to deliver a robust, modern customer experience at speed and scale.

Are you ready to learn more? Register for this exclusive on-demand webinar to see Verint Experience Management in action with a demo—and start learning how you can deliver value for your organization.