Lenovo Drives Engagement, Deepens Relationships, and Supports Sales with Verint Community

Hear how Verint Community provides Lenovo, a global technology powerhouse employing 82,000 people around the world and serving millions of customers every day in 180 markets, with a unified platform to host its global communities and maximize the opportunity for engagement across its business segments.

With the flexible, customizable Verint Community platform, including connection to mission-critical enterprise software and social networks, Lenovo delivers a seamless, cohesive community experience to drive engagement, deepen relationships, and support sales. In addition, with the ability to listen to customers in a multitude of ways – from discussion groups to thematic forums to surveys – and use Verint Community analytics to gain valuable insights, the company can deliver a more meaningful customer experience and better enable its community members to utilize the platform to help them meet their goals.