Priceline Unlocks Customer Engagement Possibilities

Hear how leading online travel agency Priceline relies on Verint Workforce Engagement and Verint Experience Management solutions to help elevate customer experience.

With a unified and holistic customer engagement platform in the cloud, along with a partner who works hard to understand its strategy, vision, and challenges, Priceline is able to unlock customer engagement possibilities, extracting and harnessing invaluable data to drive insights and action across the organization.

From efficiently scheduling staff to minimizing downtime to optimizing productivity, the company is delivering superior CX at a lower cost.