Executive Perspective
Quickly Adapt Branch Staffing to Market Changes
Rising customer expectations, the move to digital, and the great resignation are making staffing bank branches more challenging than ever. A Verint® Strategic Staffing AnalysisSM gives you staffing recommendations for each of your branches based on your own branch data. Our branch workforce management experts identify opportunities to:
- Adjust the mix of teller and sales roles to improve efficiencies and enhance CX
- Align sales and business development resources to markets with the greatest opportunity for revenue growth
- Leverage excess capacity to support other channels
Download the executive perspective to learn how a Strategic Staffing Analysis can help you better align your resources to your branch strategy and more quickly adapt to market changes.
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