Webinar

Seamless Customer Experience – Combining AI, VA with Live Agents

In today’s fast-paced and digitally-driven world, providing a seamless customer experience is crucial for businesses to stay competitive. This session will cover three essential aspects of customer engagement strategy:

  • Integrating AI, Digital, and Human Engagement: Learn how to align AI, digital, and human engagement to support and enhance your brand strategy.
  • Adapting to Consumer Preferences: Understand the massive shifts in consumer preferences and how to leverage the explosive growth of digital engagement channels effectively.
  • Investing in Conversational AI and Self-Serve Customer Engagement: Discover practical steps to start investing in bots and AI, overcoming common challenges faced by many brands.

Watch the on-demand webinar now to learn more about creating a seamless customer experience!

Speaker

Jason Valdina

Jason Valdina
Go-To-Market Senior Director
Verint

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