Six Perspectives on Intelligent Assistance

Intelligent Assistance (IA) is a critical component helping to solve digital commerce challenges and delivering better customer experiences. However, to be successful, implementing IA requires help and cooperation from several teams across an enterprise.

By bringing together six enterprise stakeholders — the Interactive Voice Response (IVR) team, Contact Center Operations and Management, Systems Design and Development, Digital Commerce and Emerging Technologies, Customer Experience, and Marketing — only then can intelligent assistance be used to its full potential.

Get your copy of this Opus Research report to learn practical advice on how these six key enterprise stakeholders can work together to create a winning intelligent assistance strategy.

Get the Report

Thank You

The resource you requested is on the way, Six Perspectives on Intelligent Assistance. Keep an eye on your inbox! We are sending a link to the asset to your business email address provided on the previous page.

In the meantime, check out additional resources to see how Verint helps the world’s most iconic brands increase CX automation and deliver AI business outcomes now.