The Magic of CX Automation: Stronger and Faster AI Outcomes

Engage24 Keynote Sessions

In day two’s Engage24 Keynote Session, you’ll hear from Verint CEO, Dan Bodner, and a team of Verint executives. Learn how Verint’s open ecosystem delivers AI business outcomes, not AI experiments – with very little risk. Your organization can start small, verify results, and expand your use of Verint’s AI-powered bots to improve customer experience (CX) and employee experience (EX) while decreasing labor costs.

You’ll see how Verint has helped organizations:

• Achieve 95% containment with virtual assistants that are continually trained on your data and that can seamlessly hand off to the right agent for the job.
• Double agent capacity with powerful real-time coaching, knowledge delivery, and interaction summary bots.
• Dramatically reduce agent attrition by empowering employees with unlimited schedule flexibility.
• Help analysts quickly discover the root cause of issues, uncover how agents are successfully handling them, and make that knowledge available to every agent in real-time.

Register now for this on-demand Verint Engage 2024 session to learn how your organization can see AI Business Outcomes, Now™.

Speakers

Dan Bodner
Chief Executive Officer and Chairman
Verint

Jaime Meritt
Chief Product Officer
Verint

Dave Singer
Global Vice President, Go-To-Market Strategy
Verint

Kelly Koelliker
Vice President, Content Marketing
Verint

Heather Richards
Vice President, Go-To-Market Strategy
Verint

Daniel Ziv
Vice President, Go-To-Market Strategy
Verint