Verint Community Helps SugarCRM Elevate Customer Engagement

SugarCRM provides CRM software that helps marketing, sales, and service teams reach peak efficiency through better automation, data, and intelligence so they can achieve a real-time, reliable view of each customer.

Learn how the company’s branded online community, powered by Verint Community, provides its customers with a cohesive, intuitive experience that enhances customer engagement and loyalty, as well as the company’s ability to pivot and adapt as its business grows and needs evolve.

With the best-of-breed, flexible, and customizable Verint solution enabling SugarCRM to integrate its customer community with its CRM and LMS platforms, the result is greater CX automation via a one-stop shop for customers for support, learning, news, events, and more. In turn, SugarCRM has elevated customer experience, improved support case deflection, and reduced customer churn.