Event Management

Achieve greater brand loyalty by helping customers to seamlessly find and register for in-person and virtual events, workshops, and classes.

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Event booking software engages customers

Hosting in-store/on-site events, targeting the interests of different customer segments, can greatly increase customer engagement.Ā Verint Event ManagementĀ can boost registration by enabling customers to sign up for in-person and virtual events via multiple channels, including: Ā 

  • WebsitesĀ 
  • Mobile appsĀ 
  • Search enginesĀ 
  • Social media pagesĀ 
  • QR codesĀ 
  • Store or contact center associatesĀ 
  • And moreĀ 
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Main Benefits

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Increase Traffic and Attendance

Drive event attendance with automated email and SMS reminders that include:Ā Ā Ā 

  • Calendar links and other helpful linksĀ Ā 
  • Venue information and map linksĀ Ā 
  • A link to seamlessly reschedule or cancelĀ Ā 
  • Video conferencing links for online events and webinarsĀ Ā 
  • Content in a variety of languagesĀ 

Drive Sales and Loyalty

Enhance events, learn more about attendees, and increase long-term loyalty with key event management features, such as:Ā Ā Ā 

  • Easy check-in by mobile or in-person kioskĀ Ā 
  • QR codes to check customers inĀ Ā 
  • Post event emails to capture feedback and encourage future visitsĀ 
Learn How Samsung Drives Sales With Event Management

Increase Productivity

Seamlessly manage your events alongside your available resources with:Ā Ā 

  • Full access to manage events on desktop, tablet and smartphone devices.Ā 
  • A specialized host venue manager app.
  • Manage walk-in customers, appointments, tasks and breaks alongside events.

Gain Real-time Insights

Optimize event planning, supply chain and marketing strategies using Verintā€™s cutting-edge event booking software to analyze:Ā Ā 

  • Who is visiting your stores and why. Ā 
  • Event topic demand. Ā 
  • Cancellations and reschedules. Ā 
  • How attendees hear about your events. Ā 
  • Which channels customers use to register. Ā 
  • Which customers are already loyal to your brand. Ā 
  • Resource allocation versus demand. Ā 
  • Venue associate performance and customer feedback. Ā 
  • How public data (such as the weather and traffic) could impact the performance of your events.Ā 

Increase Traffic and Attendance

Drive event attendance with automated email and SMS reminders that include:Ā Ā Ā 

  • Calendar links and other helpful linksĀ Ā 
  • Venue information and map linksĀ Ā 
  • A link to seamlessly reschedule or cancelĀ Ā 
  • Video conferencing links for online events and webinarsĀ Ā 
  • Content in a variety of languagesĀ 

Event Management Software Use CasesĀ 

  • Virtual events, webinars, and classesĀ 
  • In-person tutorials, classes, and workshopsĀ 
  • VIP events and partiesĀ 
  • Brand community activitiesĀ 
  • B2B customer events
  • Private employee eventsĀ 
Learn How Samsung Increases Foot Traffic with Event Management
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Other Featured Solutions

  • Appointment Booking

    Increase foot traffic and conversion by making it easy for customers to book appointments from any channel.
  • Queue Management

    Create more informed waiting experiences to retain walk-ins, boost loyalty, and increase customer spend.
  • Task Management

    Increase workforce productivity and operational excellence by seamlessly sending tasks, resources and communications to your stores.