World-Class Support for Fraud and Security Solutions
Our world-class support is one of the reason customers around the globe partner with Verint.
Connect with Verint service and support anytime, anywhere! The Verint Smart Support App provides 24/7 on-demand access from any mobile device.
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Technical Support
Verint’s team of expert service and support professionals are dedicated to ensuring your success. We will help you maximize the Verint portfolio with less maintenance time and more optimal performance. We are here to help you solve any issues you may be experiencing.
Contact Support Monday through Friday (holidays excluded) by email or call +888-585-7059.
Other helpful links:
Self-Service
Access Verint Connect for valuable information including product downloads, FAQs, self-help tools, software and firmware upgrades, and more.
Access our Tech Tip Library to watch short videos from your laptop or device that showcase how to use common features or troubleshoot issues.
Training
The Verint Learning Center offers a broad range of technical training and certification courses that promote a high level of competency for IT professionals, systems integrators, service technicians, and end users.
Sign-up and take these innovative and interactive courses anytime, anywhere—all at your own pace. Enrollments never expire and participants can resume and play back lessons any time—even after the course is complete.
Access the Learning Center, create an account, or login today.
Contact a Learning Center Specialist at vtraining@verint.com.
Contact Us
Americas: Hours: 9am – 5pm Local Time
Tel: 1-888-585-7059
EdgeVMS.Support@verint.com
EMEA: Hours: 8am – 6pm GMT
APAC: Hours: 9am – 5pm SGT
Tel: +44 (0) 193 250 9000
mailto:EdgeVMS.GlobalSupport@verint.com
Technical Support
Verint’s team of expert service and support professionals are dedicated to ensuring your success. We will help you maximize the Verint portfolio with less maintenance time and more optimal performance. We are here to help you solve any issues you may be experiencing.
Contact Support Monday through Friday (holidays excluded) by email or call +888-585-7059.
Other helpful links:
Self-Service
Access Verint Connect for valuable information including product downloads, FAQs, self-help tools, software and firmware upgrades, and more.
Access our Tech Tip Library to watch short videos from your laptop or device that showcase how to use common features or troubleshoot issues.
Training
The Verint Learning Center offers a broad range of technical training and certification courses that promote a high level of competency for IT professionals, systems integrators, service technicians, and end users.
Sign-up and take these innovative and interactive courses anytime, anywhere—all at your own pace. Enrollments never expire and participants can resume and play back lessons any time—even after the course is complete.
Access the Learning Center, create an account, or login today.
Contact a Learning Center Specialist at vtraining@verint.com.
Contact Us
Americas: Hours: 9am – 5pm Local Time
Tel: 1-888-585-7059
EdgeVMS.Support@verint.com
EMEA: Hours: 8am – 6pm GMT
APAC: Hours: 9am – 5pm SGT
Tel: +44 (0) 193 250 9000
mailto:EdgeVMS.GlobalSupport@verint.com