Looking ahead, we’re excited to share the initial details for next year’s conference: Mark your calendars for September 8-11, 2025 – it’ll be here before we know it. See you next year!
Verint Engage 2025
September 8-11
The Hilton Orlando
Orlando, FL
The can’t-miss CX event of the year
Calling all customer experience (CX) professionals! Verint Engage is the premier CX automation conference, designed to help you take advantage of AI and CX automation, perfect your organization’s customer engagement strategy, and get the most out of your Verint solutions.
With sessions designed for contact centers, back offices, compliance, customer experience, digital marketing, IT, and operations, this year’s conference delivered the insights and inspiration to help you achieve your business goals.
Watch On Demand - The Magic of CX Automation: AI Business Outcomes, Now
Relive the magic of Engage24! Listen as Verint President, Elan Moriah, kicks off the conference by sharing the AI business outcomes real customers are seeing with Verint® bots. From a leading bank saving $10 million a year through improved self-service to the Verint Coaching Bot™ increasing contact center sales of a global bank by 48%, these Verint customers are realizing tangible AI Business Outcomes, Now™.
Watch the WebinarWatch On Demand - The Magic of CX Automation: Stronger and Faster AI Outcomes
In day two’s Engage24 Keynote Session, you’ll hear from Verint CEO, Dan Bodner, and a team of Verint executives. Learn how Verint’s open ecosystem delivers AI business outcomes, not AI experiments – with very little risk. Your organization can start small, verify results, and expand your use of Verint’s AI-powered bots to improve customer experience (CX) and employee experience (EX) while decreasing labor costs.
Watch the WebinarWhat were this year’s attendees able to experience?
Orientations
Those new to Verint and first-time Engage attendees got an opportunity to learn how to make the most of their time at Engage, getting to know their industry peers, meeting CX subject matter experts, and choosing an agenda that aligned with their goals.
Customer Case Studies
Attendees learned from industry peers as they shared how Verint applications have improved the employee and customer experience, taking a dive deep into customer use case sessions and gaining a view into tangible, proven results.
Solution Master Classes
Attendees saw live demos of solution sets and applications in action and discovered how to apply best practice learnings to meet their most aspirational technology goals.
Industry Trends & Research
The CX Industry’s top analysts, authors, and subject matter experts revealed the latest trends and perspectives. Interactive panel discussions and lively Q&A enriched attendees’ knowledge and inspired innovation.
Roadmap & Innovations
Attendees enjoyed open-forum networking and discussion of key takeaways from the conference breakout sessions, plus opportunities to chat about challenges within their roles and work together to help each other solve unique (or not-so-unique) problems.
Bring it All Together
Attendees enjoyed open-forum networking and discussion of key takeaways from the conference breakout sessions, plus opportunities to chat about challenges within their roles and work together to help each other solve unique (or not-so-unique) problems.
Featured Engage 2024 keynote speaker, Kal Penn
Actor, writer, producer, and public servant Kal Penn draws from his own constantly evolving career path to bring us “Embracing Change”—an inspirational keynote presentation that’s sure to resonate with CX leaders who have long since realized that the status quo is fleeting.
Kal Penn
Global Customer Awards
At Engage, we recognized those that are using Verint solutions to drive CX automation—leveraging data, AI, and bots to elevate customer experience and lower cost.
Thank you to our 2024 Sponsors