Global Fintech Company Chooses Verint Da Vinci Call Risk Scoring Service to Help Fight Today’s Evolving IVR Threats

Results

  • Monitors 10 to 20 million calls each month for fraudulent activity.

  • Achieved a 75% decrease in fraudulent callers accessing the Credit IVR.

  • Monitored, detected, and prevented fraud attempts for 1,000 calls per minute for more than eight hours straight during a COVID-19 stimulus disbursement.

Featured Verint Solutions

  • Call Risk Scoring Service

    Verint Call Risk Scoring Service minimizes risks, is effortless for customers, and delivers immediate and lasting ROI.

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