Verint Community Features
Verint Community includes a range of useful features that are available right out of the box to help drive customer engagement, lower support costs and increase sales.


Answer customer questions and facilitate self-service

Provide an open forum for customer discussions

Generate content quickly and curate it for self-service and knowledge expansion

Create useful and engaging community blog content

Build a community that drives customer retention



Updated design, functionality, and streamlined processes make a big difference to user experience and member retention.” - Ana Maria Albert, Olympus Community Manager
Gain invaluable customer insights and ideas

Connect customers with private messaging

Utilize gamification to drive community engagement

Get insights about user engagement, content performance and more
