Global Customer Awards

Honoring the brands elevating Customer Experience with Verint

Verint’s Engage Global Customer Awards recognize individuals and their respective companies that are using Verint solutions to drive CX automation—leveraging data, AI, and bots to elevate customer experience and lower cost. Customers are recognized for their ability to elevate customer experience in their organizations, and they are awarded in the following categories:

Powering CX Automation: Leverage Verint Open Platform and best-of-breed solutions for unmatched freedom and flexibility to drive CX automation, empowering a workforce of humans and bots with rich behavioral data and real-time AI to elevate CX and lower cost.

Innovating with AI & Bots: Transform business deploying advanced machine learning models, natural language processing, intent, and analytics engines to derive tangible value in customer engagement.

Driving Success with Digital Engagement: Orchestrate customer journeys with a connected experience across your consumer’s channel of choice to create differentiated experiences at scale that drive customer loyalty.

Elevating Experience: Engage with your customers and employees to capture, analyze, and act on their feedback to prioritize change at scale and elevate employee and/or customer experience that drives positive business outcomes across the organization.

Customer Engagement Champion: An individual or team who goes above and beyond in their day-to-day role, whether in your contact center, CX, back office, branch, or marketing operations, to help your organization close the Engagement Capacity Gap and, as a result, build better, more enduring relationships with your customers.

Meet the 2023 Verint Engage Global Customer Awards

Don’t miss the opportunity to be in the spotlight for your achievements and success.

One platinum and one gold recipient will be selected for each category. Winners will be notified in August 2024 and announced at Verint Engage 2024 in Orlando, FL in September 2024, where they’ll be honored at an exclusive awards ceremony at the conference. In addition to the celebration with Verint executives, industry analysts, influencers, and peers, winners will have the opportunity to take part in an Elevated Experience at Engage 2024 and a professionally-developed video highlighting their outstanding accomplishments.

Nominations are now closed.