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AI Business Outcomes from Real Customers

  • 5% Retention Increase

    A bank deployed Coaching Bot to provide targeted guidance and resolution steps to retain customers

  • 48% Sales Increase

    A bank deployed Coaching Bot to guide agents to offer customers the right product at the right moment resulting in 48% increase in sales in 2 months​

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Improving the agent experience: Ways to Use AI in Your Contact Center Now ebook cover.

Customer success stories