Lowering Costs While Improving CX

Are you trying to save money without sacrificing your customer experience? Verint can help.

Our Customers

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Solutions for Reducing Operating Costs

  • Workforce Management

    Plan, forecast and schedule your team to help achieve service goals, maximize capacity, reduce costs, and increase revenues across contact center, branch, and back-office operations.
  • Automated Quality Management

    Automate your quality process and gain deeper insight into all of your calls while managing compliance risk more effectively.
  • Back-Office Operations

    How can you balance cost and service? By creating a modern back office. Learn where to start, how to measure success, and what better looks like.
  • Experience Management

    You need to listen, analyze and act on VoC across channels to deliver standout omnichannel journeys. Verint provides you with a connected view of the customer.
  • Workforce Engagement

    Keep employees engaged, motivated, and informed with a comprehensive set of solutions for delivering great customer service.
  • Intelligent Self-Service

    Leverage intelligent chatbots to make self-service simple and effective so customers and agents succeed. Create a conversational experience consistent across voice and digital channels.
  • Compliance

    Support your compliance with internal standards and regulatory requirements including data protection laws and industry-specific governance.
  • Verint Solutions for SMBs

    Verint has easy-to-use and easy-to-deploy cloud software designed for small- and mid-sized companies.
  • Speech Analytics

    Automatically identify and analyze trends, themes, and the root causes driving customer interactions in your contact center.