The Complete Guide to Conversational AI for Your Business

Conversational artificial intelligence (AI) has quickly become one of the most impactful technologies that’s used across industries to better connect people with the information they need and deliver them excellent experiences and outcomes.

This could be a customer using a chatbot on their health insurance website or a traveler booking a flight over a voice-enabled virtual assistant or a contact center agent using an automated assist tool to track down account details for a banking customer.

With more and more chatbots and intelligent virtual assistants (IVAs) being deployed across industries, many are left wondering…

• What can conversational AI do for my customers?
• How do you make money from your chatbot?
• What are GPT models and how will they affect customer service?

In this eBook, you’ll learn how companies are using advanced conversational AI solutions, like Verint Intelligent Virtual Assistant, to deliver actionable service and assist their contact center agents in both voice and digital channels. You’ll also see how our easy-to-use, low-code bot-building environment makes for quicker and more flexible conversational AI deployments that deliver an immediate ROI.

Download the eBook now to see how Conversational AI will affect your business.