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Verint Workforce Management Enables Stanley Black & Decker Outdoor to Address Capacity Needs Across Departments

Case Study

Stanley Black & Decker Outdoor Automates and Empowers Its Contact Center Operations with Verint Workforce Management

Case Study

Verint Open CCaaS Platform Fuels CX Automation and One Workforce Approach at Navy Federal Credit Union

Case Study

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New Year’s Resolutions for Brick-and-Mortar Retailers

Blog

Why-QA-is-Critical-for-Critical-Communications

Why Quality Assurance is Critical for Critical Communications

Webinar

Open CCaaS Advantage Resource

Open CCaaS Advantage Report

Research Report

The 2023 Verint Experience Index: Retail

Research Report

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Verint Speakers in January: National Retail Federation (NRF) ’24 + How CX Automation Makes a Big Impact

Blog

Happy Holidays from Verint! We Love Our Blog Readers!

Blog

The Unseen Heroes of the Holidays

Blog

Verint Workforce Management Enables Radial to Access and Synthesize Workforce Data Across Channels to Best Meet Customer Demand

Case Study

Radial Leverages Open, Best-of-Breed Verint Workforce Management in the Cloud to Increase CX Automation and ROI

Case Study