Resources

Filter

Topic
Type
Industry

What Back-Office Managers Can Learn from Hockey

Blog

How Verint’s Newest Bot Stops Fraudsters

Blog
Line of female shoppers with bags

How to Deliver a Great CX During the Retail Peak Season

Blog
PC screen showing the Verint Engagement Data Insights interface.

Engagement Data Insights

Video

Verint Engage 2023

Video

Rethinking Retail: Lessons from Black Friday and Cyber Monday

Blog
speaker at conference

Verint Speakers in December: Overcoming Retail Challenges, Reducing Agent + Customer Effort, and Delivering Value

Blog
Customer experience myths guidebook

Customer Experience Myths Guidebook

Ebook
Santa loves Verint home alert

Verint Helps Santa Keep More Than Just His Sleigh On-track

Blog

5 Popular Call Center Benchmarks – How Do You Stack Up?

Blog

21 Best Call Center Interview Questions to Hire Top Talent

Blog

6 Games and Activities Designed to Boost Call Center Agent Engagement

Blog