Take Action with Verint Voice of the Customer

Mobilize insights in real-time to improve customer conversions and identify opportunities to embed CX automation into workflows.

 

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Listen, analyze and act with Verint Voice of the Customer

  • Verint Voice of the Customer

    Listen everywhere, analyze deeper, and act immediately with Verint Voice of the Customer (VoC) Solutions – to increase customer loyalty and business performance.

  • 随时聆听

    Move beyond traditional survey management by listening to every customer touch point on every channel to create a powerful omnichannel customer feedback program.

  • 深入分析

    Develop a deeper understanding of your customer behavior to drive better business decision-making and elevate your customer experience delivery.

  • 网页和移动

    Quickly identify and act on customer feedback and issues across your digital channels. Improve conversions and deliver exceptional CX.

  • Experience Management – FedRAMP Edition

    Deliver great citizen experiences with Verint Experience Management – FedRAMP Edition

  • Digital Behavior Analytics

    Prioritize actions to optimize your CX based on real customer behavior on digital channels.

  • Predictive Modeling

    Predictive Modeling can automatically capture and measure feedback from every touchpoint, interaction, and format and consolidate it in a single place.

客户之声洞察

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  • rue21 标志

    rue21通过数据驱动的全渠道客户体验策略提升销售和满意度

    rue21通过数据驱动的全渠道客户体验策略提升销售和满意度
    案例研究

您的数字体验有多成熟？集成且有影响力的客户体验分步指南

下载电子书《您的数字体验有多成熟？集成且有影响力的客户体验分步指南》，开始行动吧...
电子书

Contact Us About Verint Voice of the Customer

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